Emergenuity Introduces a New ED Performance Program: PDIM²

Emergenuity is a national leader specializing in new Emergency Department (ED) methodologies to improve ED performance. The more comprehensive strategies such as Physician In Triage, Rapid Assessment Units, and Physician-Directed Queuing have all showed promise and are leading to better ED performance reflected in improved patient satisfaction, enhanced financial performance and a safer patient environment. Emergenuity provides a spectrum of solutions to healthcare systems that tightly integrate process innovations with state of the art design into an effective rapid change program. These solutions are packaged into a rigorous method of implementation called PDIM². The components of this program are:

• Process innovations such as the REU including nursing function and physician practice enhancements
• Design modifications that support and complement the chosen process
• Implementation that focuses on team building, leadership mentoring and modeling staff behavior
• Maintenance and Metrics to assure sustainability of the solution

PDIM² also has the flexibility to accommodate any hospital or healthcare system that is serious about transforming the capabilities of their ED and to provide a safer environment for their patients. Any ED will benefit from this new approach to redesign and process engineering. These benefits include:

• Powerful process redesigns that focus on the existing infrastructure to maximize ED performance
• Process redesign coupled with modest to moderate construction to facilitate process implementation
• ED redesign utilizing high capacity bed model of the Rapid Evaluation Unit (REU)
• The ability to retrofit recent ED construction to newer processes reflecting high performing beds

The hallmarks of the PDIM² program are:

• Dramatic performance metric improvements resulting in capture of revenue from left without treatments (LWOTs), diversions and lost admissions
• Flexible design options depending on needs and resources available
• 25% less capital required for a 75% capacity increase over traditional ED designs
• Lower cost of operations with the new program