Emergency Department
Overcrowding (EDO)
This nation's Emergency Departments have been designated the "safety net" for
a failing healthcare system. The weight of that system is tearing our Emergency Departments to shreds and
our patients are falling through the net. Our EDs are chaotic, disorganized and unsafe. Nursing and physician
leadership in the ED has come under intense pressure to improve the situation and frustration leads to
divisiveness. Administration sees the ED performance
and finger pointing and does not know who to believe. Does this sound familiar?
We focus on outdated and ineffective processes of care
within the ED that rob the department of its flexibility and creativity. By helping the staff look at
themselves we help them take responsibility for the processes they actually control,
and become a part of more dynamic and comprehensive solutions. - Dr. Todd M. Warden
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